An unanswered invite sits there until your team notices it and resends it manually. Member Nudge now chases those invites for you. A member invited to the Member Portal who hasn't logged in yet receives 2 reminders after the Welcome email. That member then receives a new invite once a month, until they log in.

Member Nudge also emails members who already use the Member Portal and then stop. A member with no activity for 30 days or more receives a "We miss you" email. Turn on Member Nudge →