Canceling a booking that was already invoiced used to mean handling the billing side yourself: cancel the booking, then create a credit note and allocate it to the invoice by hand. You can now cancel an invoiced booking in a few clicks, and the credit note is created for you automatically. This works for single bookings. Cancel an invoiced booking →

Prospects comparing spaces on your detailed page have your description and your photos to go on, and no word from the members already there. You can now turn on a testimonials section holding up to 3 testimonials, which you write and add yourself. Prospects get something from current members to weigh as they decide. Add testimonials to your storefront →

Leads from the AI Sales Agent used to reach HubSpot by hand: a rep read the conversation, retyped the details, then kept the stage current in both systems. Conversations now create the lead in OfficeRnD as a Member with the status Contact, and the stage syncs with HubSpot in real time. When the agent closes a deal, the owner and status reach HubSpot straight away, the lead is assigned, and the agent stops messaging. Sync sales agent contacts and conversation stages to HubSpot →

Checking who has actually arrived meant downloading a report and reading it in a spreadsheet. You can now filter the Visitor Log by status and see the day's check-ins as they happen, which also helps when you're watching capacity during an event.