The essensys integration in OfficeRnD Flex ensures that member onboarding is connected to network provisioning, so connectivity works without manual setup. When essensys manages the network and WiFi for a location, members created in OfficeRnD are automatically synced to the essensys platform. This enables instant, secure access to WiFi and network services based on membership and location entitlements.
This article guides you through connecting the integration, syncing member data, and enabling automatic network access provisioning for a smooth, secure member experience.
Before starting the integration, you need an active essensys account. If you don't yet have access to the essensys Platform, contact essensys.
Connect the integration
Follow these steps to activate the essensys integration in OfficeRnD
Go to Integration Hub > All Integrations.
Open "Wi-Fi" and click Activate next to essensys Platform.
Click Connect.
Add your unique essensys Platform URL to connect the accounts.
Enter your Platform user credentials to authorise the integration.
Configure the integration
When you've activated the integration, you will need to configure your locations, choose your settings, and start the sync.
In your OfficeRnD Admin Portal, go to Integration Hub and locate the essensys integration.
Click Configure.
Enter your essensys URL and login credentials to authenticate the connection.
Use the Location Mapping section to link each essensys Site with its corresponding OfficeRnD Location.
Tip: For any locations that you do not wish to connect, leave the setting as 'Do not map'.Auto-send WiFi Invitations: When enabled, members synced to a location with essensys-managed WiFi will automatically receive credentials for secure network access.
Click Save.
Note: The selected toggles apply universally across all mapped locations. If your essensys sites offer a mix of services (WiFi only, essensys only, or both), the integration will automatically detect and sync the relevant services accordingly.
Initiate the integration sync
When you start the sync:
The sync may take several minutes to complete, depending on the number of locations and entities involved.
You'll receive a Sync Started email to confirm that the process has begun.
When the sync is initiated, the integration will automatically perform the following actions to align your OfficeRnD data within the essensys Platform:
Create floors and spaces in essensys Platform
All relevant floors and bookable spaces from OfficeRnD will be created in essensys and configured to accept bookings.Create occupiers for mapped companies
Any company linked to a mapped OfficeRnD location will be created as an occupier in the essensys Platform.Generate contracts for mapped locations
Standard contracts will be created within each occupier for the relevant locations.Provision members as users
Members at mapped locations will be created as users under their associated occupiers. If a member is not linked to a company, they will be created as both an individual occupier and a user.
When the sync is completed, you will receive a further email to confirm, summarising what has been successfully synced based on your selected toggles and mapped locations.
When the sync is complete, you can revisit the Configure page to check the status of specific entities and confirm that everything is aligned.
Do not make changes or attempt to reconfigure the integration while a sync is in progress.
Complete the essensys onboarding
When your integration setup is complete, create operator-level users in the essensys Platform to manage access credentials and permanent access groups.
See: Creating Operator Users (essensys Platform)
Important notes
Please keep the following in mind:
Once companies, members, or bookings are synced from OfficeRnD to the essensys Platform, they should be managed exclusively within OfficeRnD.
Manual changes made to these entities in the essensys Platform will not sync back to OfficeRnD and may be overwritten.
The only exception is bookings made via tap-to-book in essensys, which will correctly sync back to OfficeRnD and appear in the calendar.
Ensure that any updates to memberships, member details, or booking schedules are made in OfficeRnD to maintain consistency across both platforms.
The integration is designed to reflect OfficeRnD as the source of truth for workspace operations. Changes made outside of this flow may lead to unexpected behaviour.