On the Members page in the Flex Admin Portal, you can view a list of all members and users in your organization. You can view the currently active, pending, former, and drop-in members, as well as users with accounts in the Member Portal.
Access the Members page
To access the Companies page, open the Flex Admin Portal and go to
Operations > Members. Here, you can:
Export members: Select the members you want to export and then click Export at the top right of the page.
View Member Portal users.
Filter members
In the member list, you can use filters to find the members you need. Click the filter icon
at the top of any column and apply the filter.
For example, you can filter members by their status during the selected month:
You can always return to viewing all active members by clicking Active at the top.
You can use the quick filters at the top of the page to quickly switch to viewing:
Active members
Drop-in members
Pending members
Sort companies
To sort companies, click the arrows icon
on applicable columns.
Reorder columns
You can reorder the columns to customize your view. Click and drag a column to move it around.
Add new columns
To add new columns, click
and select the properties you want to display in a separate column.
View users
To find users (members with accounts on the Member Portal), look at the Access column. Users will have the label "Member Portal Users".
You can also view the total number of users at the top of the page. Click Member Portal Users to filter them out.
Send and resend invites for the Member Portal
You can quickly send an invite to a member. They will receive an email with a link to register and create an account in your Member Portal. Click
and select Send Member Portal Invite.
If a member hasn't received the invite or had issues registering, you can resend it. Click
and select Resend Member Portal Invite.
What’s new in the Members page?
The Members page has been recently redesigned. It now offers faster navigation and more control over your view.
Here is a summary of the redesign:
Modern table layout – All members are displayed in a single, easy-to-scan list.
Sortable columns – Quickly sort by Name or Start Date.
Customizable view – Reorder columns and choose which ones to keep; your selection will be saved and applied on your next visit.
Filters moved to their columns – Filtering is now done directly from each column:
To search by member name, open the Name filter.
To see all companies (including inactive ones), open the Status filter and select "All".
Default view – Always shows All members by default.
No matter which filters you apply, you can always return to this view by clicking Reset Filters.
To view other statuses, use the Status column filter.
Inline membership details – You can add a column for memberships to view the names and prices of up to 3 currently active memberships for each member directly in the table.
Clickable member names – Click a member name to open its full details page.
Quick actions (Add, Import, Export) – Remain the same as before the revamp, available at the top right.
Consistent data display – Cleaner organization for easier daily use.










